Privacy Notice
Understanding how we handle information you share with Inwhassp during your learning journey
Our Stewardship Philosophy
When you sign up for web development courses at inwhassp.com, you trust us with details about who you are and how you want to learn. That trust matters. We don't view the information you provide as transactional fuel—instead, we see it as elements of your identity placed temporarily under our care.
This notice walks through what we receive from you, what drives our need to work with that information, how we protect it while it's in our systems, and how you retain control over your own details. If certain sections feel technical, that's because precision helps clarity. But wherever possible, we've written this to sound like an actual conversation rather than legal machinery.
One important boundary upfront: This document addresses information handling. It does not cover tracking scripts, pixels, or browser-based data collection mechanisms. Those subjects live in a separate cookie policy. If you're wondering about analytics tags or third-party tracking, check that standalone document instead.
Information We Receive From You
Different interactions produce different types of details. Here's what typically enters our systems and when:
Registration and Account Creation
When you create an account, we ask for identifiers that let us recognize you and set up your learning environment. This usually means your name, an email address, and sometimes a phone number if you opt into text updates about course schedules or live sessions. We also record the username you choose and a securely hashed version of your password—never the password itself in plain form.
| Data Category | Typical Elements | Collection Trigger |
|---|---|---|
| Identity Markers | First name, last name, preferred display name | Account signup form submission |
| Communication Channels | Email address, optional phone number | Registration screen, profile updates |
| Access Credentials | Username, hashed password, security questions | Initial registration, password reset requests |
| Learning Preferences | Experience level, focus areas, time zone | Onboarding questionnaire |
Course Participation and Progress
As you move through lessons, complete assignments, and interact with exercises, our platform records activity markers. These let us show you where you left off, which modules you've finished, and what skills you've demonstrated. We capture things like lesson completion timestamps, quiz answers, code submissions for review, and forum posts if you engage with the community features.
Sometimes students submit projects or portfolios. Those files—HTML pages, CSS stylesheets, JavaScript snippets—get stored in association with your account so instructors can provide feedback and you can reference them later.
Payment and Billing Details
If you enroll in a paid program, we work with payment processors to handle transactions. We receive confirmation of payment, billing address, and sometimes the last four digits of your payment method. The full card number and security code never touch our servers. Third-party processors handle that sensitive financial data under their own security protocols.
Support Interactions and Feedback
When you reach out to support@inwhassp.com or use the contact form, we keep records of your messages, our responses, and any attachments you send. This helps us resolve issues efficiently and maintain context if you follow up later. Course feedback surveys also land in our system, often without direct identifiers unless you choose to include them.
Why We Work With This Information
Every piece of data we request serves a specific function tied to delivering education or maintaining the platform. We don't gather details "just in case"—each element connects to an operational need.
Service Delivery and Account Management
Your email and username let you log in. Your progress records let us resume where you stopped. Your learning preferences shape which resources we recommend. Without these identifiers and activity markers, the platform becomes a collection of disconnected content rather than a personalized learning environment.
Communication About Your Learning Path
We send messages about course updates, upcoming live sessions, assignment deadlines, and changes to schedules. These aren't marketing blasts—they're operational notifications tied to programs you've enrolled in. Your contact details make these messages possible.
Platform Improvement and Curriculum Development
Aggregated activity data—stripped of individual identifiers—helps us see which lessons cause confusion, where students get stuck, and which topics generate the most questions. This insight drives content refinement. When we notice patterns indicating a module needs clearer examples, we revise it.
Security and Fraud Prevention
Login timestamps, IP address logs (stored briefly), and access patterns help us detect unusual activity. If someone tries accessing your account from a location you've never used before, we might trigger additional verification steps. This protection mechanism depends on activity records.
Legal and Regulatory Requirements
Certain records must be maintained for specific durations under education regulations and consumer protection laws. Payment confirmations and enrollment records fall into this category. We keep what's legally required and dispose of the rest once retention periods expire.
Information Movement Outside Our Organization
Most of your details stay within Inwhassp systems. But some operational necessities require limited data transfer to external entities. These movements happen under strict contractual terms that bind recipients to protection standards matching or exceeding our own.
Service Providers Who Support Platform Operations
We work with companies that provide infrastructure—cloud hosting, email delivery systems, payment processing, and video streaming for recorded lessons. These providers receive only the minimum data needed to perform their specific function. Our contracts with them prohibit using your information for their own purposes.
- Cloud infrastructure hosts receive account data and course content to power the platform
- Email service providers access your address to deliver course notifications and support responses
- Payment processors handle transaction details but not your full financial credentials
- Video hosting services store and stream instructional content you access
Legal Obligations and Safety Situations
If we receive a valid legal request—a subpoena, court order, or regulatory demand—we may need to disclose relevant records. We assess each request for legitimacy and narrow the scope to what's legally required. If someone's safety appears at immediate risk, we might share information with appropriate authorities. These situations are rare but worth acknowledging.
Business Transitions
Should Inwhassp merge with another organization or transfer ownership, student records would likely move to the successor entity. You'd receive advance notice about such a transition and any resulting changes to information handling practices.
What doesn't happen: We don't sell student lists to marketing firms, trade details with data brokers, or share information with third parties for their advertising purposes. Your enrollment in our courses doesn't make you a commodity in someone else's marketing campaign.
Your Control Over Your Details
These aren't abstract rights listed to satisfy regulatory checkboxes. They're actual mechanisms you can trigger through your account settings or by contacting us directly.
Viewing What We Have
Request a copy of the information associated with your account by emailing support@inwhassp.com. We'll provide a structured export within 30 days. This includes profile details, enrollment records, progress data, and communication history.
Correcting Inaccuracies
If your name changed or your contact details shifted, update them through account settings. For corrections requiring manual intervention—like fixing an enrollment date error—reach out to our support team.
Limiting Certain Uses
Object to specific processing activities if they're not essential for delivering your courses. For example, you can opt out of receiving course recommendations based on activity analysis while still participating in lessons. We'll honor reasonable objections where they don't break core platform functions.
Account Closure and Data Removal
Close your account through settings or by contacting support. After closure, we delete most information within 90 days. Some records persist longer due to legal retention requirements—typically financial transactions and completion certificates. Those get purged once the legal minimum retention period expires.
If you're mid-course when you close your account, you forfeit access to remaining lessons and lose any incomplete progress. We can't retroactively restore access after deletion begins.
Security Measures and Remaining Risks
Protection doesn't mean invulnerability. We deploy industry-standard safeguards but can't guarantee absolute security because no system achieves that. Here's what we do and what remains outside our control.
Technical Safeguards
- Encrypted transmission protocols for all data moving between your browser and our servers
- Password hashing using strong one-way algorithms—we can't reverse them to see your actual password
- Access controls limiting which staff members can view which data sets
- Regular security audits and vulnerability assessments
- Automated backup systems with encrypted storage
Operational Protections
Staff with access to student information sign confidentiality agreements and receive training on proper data handling. We maintain logs of who accessed what records and when. Unusual access patterns trigger internal reviews.
What We Can't Prevent
If you reuse passwords across multiple sites and one of those other services gets breached, attackers might try your credentials here. We can't stop that—which is why we strongly recommend unique passwords and two-factor authentication. Phishing attacks that trick you into giving away your login details fall outside our control too. And sophisticated, targeted attacks by well-funded adversaries might succeed despite our defenses.
We'll notify affected users promptly if a security incident exposes information, along with steps we're taking to address the breach and what you should do to protect yourself.
How Long We Keep Information
Retention periods vary based on data type and legal requirements:
| Information Type | Retention Duration | Reason for Retention |
|---|---|---|
| Active account details | Duration of enrollment plus 90 days post-closure | Service delivery and account management |
| Course progress records | Duration of enrollment plus 1 year | Resumption of studies, transcript requests |
| Payment confirmations | 7 years from transaction date | Tax and financial audit requirements |
| Completion certificates | Permanent (available on request) | Credential verification for future employers |
| Support correspondence | 3 years from last interaction | Issue resolution and quality assurance |
| Aggregated analytics | Indefinite (no individual identifiers) | Platform improvement and research |
When retention periods end, we either delete the information entirely or anonymize it beyond any possibility of re-identification. Anonymized data—truly stripped of identifying elements—can inform curriculum development without raising privacy concerns.
Changes to This Notice
We review and update this document periodically. Material changes—shifts in what we collect, how we use it, or who we share it with—will prompt direct notification via email to active students. Minor clarifications or additions might appear without individual notice, but the "last reviewed" date at the top always reflects the most recent update.
Continuing to use the platform after changes take effect means you accept the updated terms. If a change feels unacceptable, you can close your account before it becomes effective.
Reaching Us With Questions or Concerns
If something in this notice needs clarification, if you want to exercise one of the control mechanisms described above, or if you believe we've mishandled your information, multiple contact paths exist:
Contact Information
Phone
Mailing Address
428 Woodbridge Center Dr
Woodbridge, NJ 07095
United States
We respond to privacy inquiries within 5 business days for acknowledgment and within 30 days for substantive resolution. Complex requests might take longer, but we'll keep you informed about progress.
If internal resolution doesn't satisfy your concern: You have the right to file a complaint with relevant data protection authorities in your jurisdiction. We'd prefer to address issues directly, but external escalation paths exist if you feel they're necessary.